Mountains to Molehills believes that counsellors, psychotherapists and support workers are professionals charged with great responsibilities to our clients, their families and society at large. Below are some key documents which outline our policies, those of the peak bodies we are registered with and additional resources to inform clients and prospective clients.
Intake Form
Includes confidentially policy and service limitations.
Cancellation Policy
Important information on cancellation fees.
Telehealth Policy
Includes procedure when connection is lost.
Working with Children and Young People
Includes and explanation of the confidentiality limitations when working with young people.
Scope of Practice
All of our counsellors are registered with ACA and this document outlines the scope that we are bound by in our practice.
Ongoing Professional Development Policy
To maintain registration this policy must be met by all of our counsellors.
Code of Ethics
As with the scope of practice, all of our counsellors use this document to guide their ethical decision making process.
Complaints – Procedural Guidelines
If you have a complaint about the way we are practicing at Mountains to Molehills, this document explains the process of submitting a formal complaint.
Suicidal Client Guidelines
If you or any of our clients are dealing with suicidal thoughts, ideation or attempts this document outlines how we must respond.
Questions to Ask Before You See a Counsellor
This is a fantastic document to help guide you through the process of finding the right counsellor for you.
CJ’s Certificate of Currency
CJ’s Schedule of Insurance
ACA Insurance Policy
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